Hugo de Sousa ~ Head of Innovation  @ Capita Consulting

Hugo is an entrepreneur, and corporate innovation strategy thought leader. He leads the Innovation & Ecosystems Consulting practice in a 4B’s British top tier professional services organisation.
Hugo brings 20 years of experience in innovation and digital transformation across Europe. TEDx Speaker, guest lecturer in prestige universities.

How Experience Design and Data Science will Shape the Future of Work

Friday, 1st of May – 4 to 4.45 pm

Can you imagine taking your kids into a LEGO store and allowing them to touch possibly contaminated parts? Can you imagine paying with cash again? And what about travelling side by side with a stranger? And heading to the gym, is it going to be safe there?
COVID-19 transformed how we think and behave, and that will require a complete redesign of everything. Experience Design and Data Science play a critical role if organisations know how to mingle both.
But are organisations ready to explore new business models, new ways of working, and equipped with the right mindset to pivot several times a year?