Real Estate
JLL
AI-driven Lease Intelligence Platform for JLL, accelerating lease processing 70% and seeding a wave of AI operating system verticals across the global real estate leader.
Services
- Innovation Strategy
- Product Strategy and Definition
- Information Architecture
- Product Design
Headline result
JLL needed an enterprise AI strategy and platform that would unlock measurable impact across its global leasing business and become the model for AI operating systems across the rest of the company.
Future Works ran a rapid diagnostic of JLL’s leasing operation, mapping adoption maturity, data fragmentation, and system gaps. The output was a board-approved AI strategy and the AI-driven Lease Intelligence Platform: a Multi-Modal LLM system for lease document processing, secure search and retrieval, and decision-making analytics. That first program accelerated a wave of transformation across JLL, seeding multiple AI-driven operating system verticals targeting different customer segments.
Explore our applied AI intelligence capabilities and how we serve commercial real estate operators.
Enterprise AI Diagnostic
Working directly with the CEO’s business team, Future Works conducted a structured analysis of JLL’s leasing operation, mapping data fragmentation, system gaps, and adoption bottlenecks to identify the highest-value AI intervention points.
Fragmented Systems, Stalled Deals
The lease agreement process was losing velocity at the intersection of Landlords, Tenants, and JLL brokers, driven by fragmented data, siloed systems, and disconnected documentation. Solving this required a unified AI-powered data layer, not a point fix.
AI-driven Lease Intelligence Platform
Future Works defined the AI-driven Lease Intelligence Platform: a Multi-Modal LLM architecture that unifies data sources across the lease workflow and processes diverse document formats for insight, search, and decision-making, surfacing predictive analytics and lease intelligence in a single user-friendly interface.
Built to Scale, Built to Compound
The platform was designed to scale value over time, from initial Close Out Packet handling into deeper commercial intelligence for brokers, with a product roadmap aligned to JLL’s 12 to 18 month business objectives. The architecture also became the template for additional AI operating system verticals serving other customer segments across JLL.
Working Proof-of-Concept Demonstrations
Future Works built working proof-of-concept demonstrations to make the AI strategy tangible for JLL's business team, moving executive alignment from concept to conviction by showing the system in action, not just describing it.
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California
New York
New York
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London
United Kingdom
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