E-Commerce

Staples

Staples, a Fortune-scale retail leader at $7B and 75,000 employees, partnered with Future Works to ship the customer-facing digital products that anchored its broader transformation, in 12 weeks.

Services

  • Art Direction
  • Content Strategy
  • Content Production
  • Website Design
  • Website Development

Headline result

12 weeks for 20 digital products

Staples needed staples.com relaunched alongside four new sub-brand sites across six properties, all live within a 12-week window.


Twenty customer-facing digital products shipped in 12 weeks. In partnership with design.studio, our team delivered the digital surface area for staples.com and each of the four new sub-brands across mobile and desktop. The work was the digital execution leg of a broader Staples transformation; we coordinated with over 30 stakeholders to scope, sequence, and run the program across parallel workstreams inside an unforgiving delivery window. We continue to work together.

Learn more about our digital products and customer experience capabilities.

Staples
Staples
Staples
Digital Product Engineering, Intelligent Systems Integration, Customer Experience Transformation 
Staples

Challenge

Ship the customer-facing digital surface area for a $7B retail leader, staples.com plus four new sub-brand sites across six properties, in 12 weeks, in support of Staples' broader transformation.

Staples

Platform Relaunch

The staples.com relaunch repositioned the company's digital storefront for the future of work. The updated visual system was designed by our partner agencies; Future Works carried it into Staples' digital systems in close collaboration with multiple in-house teams at HQ. Inside a 12-week window and a dense stakeholder landscape, we implemented and optimized the rollout across the relevant digital properties.

Staples
Staples
Staples

New Sub-Brand Digital Products

A video-forward, highly interactive digital product for NXT, Staples' new smart-technology sub-brand, shipped within the 12-week window.

Staples
Staples
Staples
Staples

TruRed

A highly animated, responsive digital product for TruRed, Staples' thoughtfully designed office essentials sub-brand.

Staples

Union & Scale

Digital product portfolio for Union & Scale, a modular office furniture sub-brand launched within the broader Staples transformation program.

Staples

Coastwide

Coastwide, Staples' new efficiency-focused sub-brand, required a digital product as streamlined and direct as its product line.

Staples

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